TERMS & CONDITIONS
Please read the following terms and conditions very carefully as your use of service are subject to your acceptance of and compliance with the following terms and conditions. By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
The terms and conditions are enumerated as follows:
ONLINE SHOPPING PLATFORM
You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. Jaivik Indore accepts no liability for any errors or omissions, whether on behalf of it. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects. After the receipt of payment the Buyer/ cash on delivery as the case may be, Jaivik Indore shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway. Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
MODIFICATION OF TERMS AND CONDITIONS
Jaivik Indore may at any time modify the terms and conditions contained on the Site without any prior notification to you. You should regularly review the Terms and Conditions. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the site. However, if you continue to use the site you agree to accept and abide by the modified Terms and Conditions.
Prices are subject to change without advance notice. All prices on this web site are given in Indian Rupees. All orders are acknowledged at current pricing.
OUT OF STOCK SITUATIONS
Our endeavour is to ensure that all products listed on the site are available in stock for despatch to the buyer. However in case the product is not available for any reason, we will contact you within 1 business day and give you the option to exchange or cancel the order based on your convenience.
The following modes of payments are available:
a) Credit Cards
b) Debit Cards
c) Net banking/Direct Debit payments from select banks in India.
d) Cash on Delivery
Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption. Any information you enter when transacting with the web store is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind. Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided who is authorised and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
DELIVERY & SHIPPING
- All Orders will be dispatched normally within 2 business days of receipt of payment provided all Items ordered are in stock.
- If an Item is not in stock customer can wait until it becomes available or cancel the order.
- If customer chooses to cancel the order then the total amount except the bank service charge will be refunded.
- Orders will be dispatched by reliable courier services / in-house home delivery team depending on the availability of service in destination area.
- We are not responsible for any delays because of Courier Service Provider/Postal Department.
Note: Place of jurisdiction for all disputes arising from this sale shall be Indore.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
JAIVIK INDORE WILL CONSIDER THE ORDER DELIVERY “FAILED” IN THE FOLLOWING CASES:
* Delivery not done due to wrong address.
* Recipient not available.
* Premises locked.
In case of National Bandh or any unforeseen circumstances – COVID etc. we reserve the right to reschedule the delivery for another date. In case the product is not delivered due to any of the above reasons, we will inform you about the same.
RETURN/REFUND OR EXCHANGE POLICY
Our customer service policies are simple, straightforward and transparent and are drafted keeping your best interest in mind. But, if by any reason, you wish to part with a product you bought from our web portal, because you are unhappy with the quality or in case of shortage, damage or defect, you can always claim it within 2 days from the receipt of the material. In case of shortage of goods, it needs to be highlighted and signed on the delivery challan copy and returned to the delivery person on the delivery date.
We promise we will look into it with utmost priority. The return and exchange shall be in the form of credit note only and there would be no refund of cash. However, after the period of 2 days from the receipt of material date, we cannot offer you a return & exchange for any reason.
Though we aim to give you a great experience each time you shop with us, if at all you are not 100% satisfied with our product i.e. any error is found in the product you can exchange your order with us.
All you need to give us a call at 7470752005 (9:00AM to 6:00PM) and drop an email to us mentioning the problem experienced by the user within a period of 2 days, from the date on which product has been received. Exchange of products will be accepted only if the products are returned in a proper & undamaged condition. Further, once the product is received by us, it would be checked for the mentioned reason. If problem found then the product would be exchanged, if in case there is no problem then the customer would have to bear the shipping and re-shipping cost.
- Products can be returned or exchanged only if the original receipt is presented.
- The refund or exchange shall be subject to inspection and in case it is not approved, then no refund & exchange shall be initiated.
- The Product must be unused and in the same condition that you received it. It must also be in the original packaging.
- The credit note cannot be exchanged or extended beyond the validity mentioned on it.
- We may change our Return & Exchange policy from time to time.
YOU AGREE AND CONFIRM
That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Jaivik Indore for redelivery shall be claimed from the customer.
That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
That you will provide authentic and true information in all instances where such information is requested of you. Jaivik Indore reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Jaivik Indore has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
REVIEWS, FEEDBACK, SUBMISSIONS
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “comments”) shall be and remain the property of Jaivik Indore. Such disclosure, submission or offer of any comments shall constitute an assignment to Jaivik Indore of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Thus, Jaivik Indore owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. Jaivik Indore will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.
Jaivik Indore is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay you any compensation for any comments; or (3) to respond to any comments. You agree that any comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. Jaivik Indore does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to the Site. You grant Jaivik Indore the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify Jaivik Indore and its affiliates for all claims resulting from any comments you submit. Jaivik Indore and its affiliates take no responsibility and assume no liability for any comments submitted by you or any third party.
COPYRIGHT & TRADEMARK
Jaivik Indore its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this website does not confer and shall not be considered as conferring upon anyone any license under any of Jaivik Indore or any third party’s intellectual property rights.
All rights, including copyright, in this website are owned by or licensed to Jaivik Indore. Any use of this website or its contents, including copying or storing it in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Jaivik Indore. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Jaivik Indore.
The contents and software on this website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the contents on this website is strictly prohibited.